Soft Phones (Jabber)

What is Jabber

Jabber is a soft-phone that will allow you to answer your desk video phone number on other devices. Jabber allows internal video calls to take place between video phones, desktop computers, laptops and mobile devices (phones and tablets). Using Jabber you will be able to see if colleagues are available, and collaborate with them using your preferred method.

You do not need VPN to use Jabber when working remotely.

To use Jabber you will need a Jabber profile which links your user name and password to your Griffith phone extension number.

Your username when logging in will be your sNumber@griffith.edu.au for example s1234567@griffith.edu.au

Working remotely?

Use Microsoft Teams to meet internal participants. If you having a team meeting, try using Microsoft Teams - an online meeting experience with audio, video, chat, screen sharing and document editing all in one place.

Microsoft teams

Jabber is useful For:

Switching between an instant messaging chat to a one-to-one audio/video call or conference call
Attending meetings held in a university video conference room
Being contacted when you are not at your desk
Accessing voicemail and missed phone calls
Making and receiving calls from your 3G/4G or WIFI smartphones and tablets
Creating contact groups used for calling directly from Jabber

Suitability:

A single user in front of a webcam
Collaborating with internal and external clients using your computer, phone or mobile device
Eliminating the use of a specific room or location for a video conference call

Downloading Jabber

Jabber for Windows

Griffith Installable Applications: Jabber for Windows (preferred installation method)

Manual installation: Windows downloadable file for Microsoft Windows 7 SP1, 8.x, 10.x, 32 and 64 bit Operating Systems

Jabber for Mac

Mac application for Apple OS X 10.13.x and above

Jabber for Mac application for Apple OS X 10.12 and earlier is no longer supported.

Jabber for mobile or tablet

You will need to download the app to use jabber on a mobile or tablet.

iPhone or iPad: Download Cisco Jabber from App Store

Android: Download Cisco Jabber from Google Play Store

Installation and Quick Reference Guides

The Quick Reference guides cover topics such how to make a call using your computer or your video phone, receiving a call, forwarding a call, hold and resume a call and call history, as well as, using a phone authorisation code number.