Desk phone requests

About desk phones

Allocation of a Griffith extension or desk phone is dependent upon staff member's role, frequency of phone use and proximity to other staff.  You must discuss your phone requirements with your supervisor.

Existing desk phones / extensions: Your department may have a spare extension available for use and you can take ownership of this extension with approval from your Supervisor, School Secretary or equivalent.

New desk phones / extensions: Purchase costs for new handsets (including installation and licensing charges), will be paid from a central University account for all Griffith staff. Approval from Head of School, Head of Department or Director is required for the purchase of all new handsets or extension numbers.

Call costs: All call and line rental costs associated with your extension are paid from a central University account for Griffith staff. Phone usage is monitored and reported to Head of School or Division on a monthly basis.

Moving Desk?

What is a Phone Profile?

A phone profile links your Griffith ID (sNumber) against a Griffith extension number to allow configurations that are specific to you as a user including voicemail, line appearances, services and speed dials.  Once you have phone profile, you can use services such as extension mobility and jabber.

Your phone profile is set up when you are allocated a Griffith extension after completing one of the following forms:

Change owner of extension or desk phone

Request New extension / desk phone

Extension Mobility

Log into your video phone from a different location

STANDARD VIDEO PHONE - 8845

Who should use this handset?

  • If you are an academic or general staff member that needs to communicate frequently using video calls
  • If you require access to the Griffith phonebook from your phone
  • If you require video communication with your peers.

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PREMIUM VIDEO PHONE - 9971

Until Stock Lasts!

Who should use this handset?

  • If you are a senior executive or personal assistant who needs to make and receive calls on behalf of others, using their number
  • If you need to know when other phone lines in your area are busy or in use
  • If you are hearing impaired and need a slightly larger screen for signing or to read lips.

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CONFERENCE PHONE - 8831

When would you use it?

  • If you require a teleconference phone to call multiple participants. Requests for a conference phone will be granted on an individual case basis

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BASIC SLIMLINE IP PHONE - 6901

Who should use this handset?

  • This handset should be used if you require a phone near a lift or in a foyer
  • Use this handset when a wall phone is needed in a hallway or in any room where no video or connection to a computer is required.

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CORDLESS IP PHONE - A510

Who should use this handset?

  • Staff who are required to use a phone in multiple rooms
  • Staff in shared spaces where several staff use the same phone
  • Can register up to 5 handsets per base

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WIRELESS PHONE - 7925

Who should use this handset?

  • If you require a phone to take with you when you are on the move
  • Ideal for use in shared spaces where several staff can use the same phone
  • Can unlock doors remotely with phone**

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Full Specifications Here

Video Phone Conference Etiquette

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