Mobile broadband is internet connection provided over a mobile network (e.g. Optus).  It can be used when working from home or off campus.

You can use mobile broadband by plugging the USB device (also known as a USB modem or dongle) directly into your computer (laptop or desktop) for instant Internet access.

Please read: Remote use during COVID-19

The University currently has Optus Mobile Broadband services available. Please be aware this is only a temporary arrangement in response to COVID-19 and will not be a continued service.  Mobile Broadband provides staff with a short term option as they work to improve or establish an internet service at their home. 


All costs associated with mobile broadband including equipment ($155) and usage costs are the responsibility of your Element. Any excess data usage will be charged at $4.00 per GB. All monthly plans cost $40 and include 50 GB of data charged monthly.  We also have some tips to save on data usage and costs.

Pick up

You will need to pick up your Mobile Broadband equipment from the Digital Solutions Loading Bay (N53 Willett Centre) at Nathan campus from 8am to 4pm. Ring the bell at the deliveries entry.

Directions: When you arrive at Nathan Campus Ring Road, turn left down West Creek Road then right onto Science Road.  Follow the road around (the Uni Bar and Function Centre is on your left) until you see the N53 Loading Bay on the right.  There is a short term parking in the loading bay.


A Griffith Mobile Broadband service is only allocated if all of the following criteria are met:

  • You provide a business critical service for the University.
  • You have discussed your requirements with your Head of Element and they have approved your request.
  • You do not have any Internet at home.
  • You do not have a Griffith mobile phone or tablet.

If you do not fulfil the above criteria, you can purchase your own mobile broadband device/service but this will be at your own cost. Refer to Working Remotely and the Work from Anywhere Guidelines.

Request mobile broadband

How to use

  • Plug mobile broadband into your the USB port on your computer.
  • Click to open the USB drive and follow instructions to install.
  • Do not action major software updates using mobile broadband or you will run the risk of using up your mobile data quota.

IMPORTANT: Mobile data usage costs are expensive.  Mobile broadband is provided for University business  and should only be used in accordance with the Information Technology Code of Practice.

Data usage

How to reduce data usage and improve your connection

Contact Us

Griffith Collaboration

Mobile, tablet, desk phone and voicemail enquiries:

+61 (7) 373 54444

Please note: Email requests may take up to 2 business days to process. Support requests should be submitted via phone, webform or chat.

Common questions