Purchasing a mobile phone

Ready for a phone upgrade? Or purchasing for a new staff member? We’re here to help – let us take you through a few tips on how to purchase.

1. Select your device

We highly recommend selecting a recommended device from the options below, as they will be delivered within 5 business days, once your payment is approved. Suggested brands include Google, Samsung and Apple.

Recommended devices

If you would prefer to select your own device, once your payment is approved, your device will be delivered within 1 to 2 weeks, subject to availability.

2. If you need a new SIM card

Once you’ve ordered your new device, you can also purchase a new SIM card or request a new Griffith mobile phone number. If you decide to choose an Apple product, consider AppleCare.

Sim card request AppleCare

3. Order your new phone

Once you’ve made your selection, navigate to the ‘Make and manage purchases’ page and select the ‘Griffith Marketplace’ icon.

Make and manage purchases

In order to purchase through the Griffith Marketplace, ensure you have My Finance page access

To obtain access to My Finance page, follow the below navigation:

Staff Portal > My Staff Page > Reports and System Access > System Access > PeopleSoft Access Form

Staff portal

Need support?

Contact us: purchasing@griffith.edu.au for questions about purchasing.

Need support?

Contact us for questions about purchasing.

Google Pixel 4 64GB

Pixel 4 is the phone made the Google way. Its camera takes the perfect shot every time, even when it’s dark outside. The Google Assistant helps you do things like control your phone with just your voice. Pixel 4 is also the first phone with Motion Sense, letting you use gestures to get things done without having to touch your phone. Best of all, it’s built around the Google software you know and love, which is always getting better.

Samsung Galaxy S10e 128GB

No notch. No interruptions. The powerful new Galaxy S10e features a cinematic bezel-less screen to give you immersive viewing. Shoot like a professional with our Pro-grade camera and count on a battery so powerful, it can charge others with Wireless PowerShare.

Apple iPhone XR 64GB

iPhone XR features the most advanced LCD in a smartphone — a 6.1-inch Liquid Retina display with industry-leading colour accuracy and an innovative backlight design that allows the screen to stretch into the corners.1 Six stunning new finishes. Advanced Face ID lets you securely unlock your iPhone, log in to apps and pay with just a glance. The A12 Bionic chip with next-generation Neural Engine uses real-time machine learning to transform the way you experience photos, gaming, augmented reality and more. A breakthrough 12-megapixel camera system with Portrait mode, Portrait Lighting, enhanced bokeh and all-new Depth Control. Water resistance.2 And iOS 12 — the most advanced mobile operating system — with powerful new tools that make iPhone more personal than ever.

Related devices:

Tablets Desktop computers

Please Note: JB Hi-Fi have promotions throughout the year that we can take advantage of through Griffith Marketplace – if you see a promotion coming up, don’t hesitate to purchase during that promotion period.

** Mobile phones are purchased directly from an external supplier; all University orders are subject to stock availability and prices can change without notice.

*** When you purchase on behalf of the University, please follow the Purchasing Policy and Purchasing Procedures. Selecting one of the recommended mobile or tablet models will ensure that your mobile device purchase complies with this Policy.

Using a new Griffith mobile phone?

Here are a few tips for getting the best rom your new device:

  • Ensure the device is used in accordance with relevant University policies and procedures.
  • Take care of the device to ensure it maintains a good working order and take reasonable precautions to prevent damage or loss.
  • Keep the Operating System on your device up-to-date by completing regular updates.
  • Backup your device regularly.
  • Be aware of your mobile data usage and avoid excessive charges.
  • Contact us immediately to report devices that are lost or stolen.
  • Return the mobile phone and service if you leave the University.

Available on Griffith Marketplace

Griffith's wide range of mobile and tablet devices can be purchased directly in the Griffith Marketplace (Staff Portal > My Finance Page > Purchase & Payments > Make & Manage Purchases > Griffith Marketplace > JB HI-FI).

For assistance with completing a purchase request please refer to PeopleSoft Financials User Guides or contact Purchasing.

Griffith Market Place

How to find JB HI-FI in the Marketplace

Do you require a new simcard

Have you ordered a new device from the Griffith Marketplace? Do you need a new Griffith mobile number for your device or a replacement sim for your current Griffith mobile number?

sim card

AppleCare protection plan

AppleCare provides expert telephone technical support and additional hardware service options from Apple.

Cracked phone screen

Loan phone or tablet

If you are temporarily without your own mobile or tablet, we may be able to provide you with a loan device for a short period of time.  We have a variety of phones and tablets available.  All rentals are subject to availability.

Your responsibilities

You are responsible for any loss or damage to the equipment while in your possession, including the cost of replacing equipment if necessary. The call and data costs associated with the rental are charged to a centrally funded University account.

Mobile recycling

Find out what to do with your old device.

Other Mobile Requests

International Roaming Request

Mobile Carrier Exemption Request

Transfer Custodian or Cancel Existing Service

Transfer Mobile Service to or from Griffith

New Bulk SMS Account

Self Help

Tips and guides for your mobile device.

Contact Us

Griffith Collaboration Contact Details

Brisbane Campuses

+61 (7) 373 55555

Gold Coast Campus

+61 (7) 555 25555


Please note: Email requests may take up to 2 business days to process. Support requests should be submitted via phone, webform or chat.

Common questions