For your Information:
International roaming is the ability to use your existing Griffith mobile voice and data service while overseas. It is only available upon request for staff travelling on official University business and all requests must be approved by your Head of School or Department prior to submission.
Please be aware that using your phone overseas is expensive and charges are not included in your Griffith mobile call and data plan. Roaming should only be used if free WiFi hotspots, Eduroam or a local SIM are not viable options.
NOTE: All mobile services with international roaming will be subject to an audit by Griffith University on a 6 monthly basis to confirm whether the service is still required. As part of the audit, the International Roaming form will need to be re-submitted or roaming may be removed from your service. Only Griffith executive staff and VIPs can have International Roaming permanently enabled.
International Roaming Request Form
Important Facts about International Roaming
- All international call and data charges are excluded from your Griffith mobile plan.
- You will need to check online with your Griffith service provider to see if roaming is available at your destination and the cost for data and calls.
- Data downloads can cost as much as $24 per MB
- For example: Downloading small 2 MB email while in Europe costs approximately $41.25
- Charges apply for making and receiving calls when roaming
- Receiving an INCOMING call to your Griffith mobile while you are in New Zealand will cost $1.45 per minute
- Making an OUTGOING call from your Griffith mobile in New Zealand to Australia will cost $3.55 per minute
How to Avoid Excessive Charges
- Turn off roaming data settings on your device (refer to your phone user manual)
- Always use free WiFi hotspots
- Access the Eduroam wireless network when visiting participating educational institutions
- Turn off all software updates on your device (refer to your phone user manual)
- Switch off apps on your device that use cellular data such as Google Maps, Facebook etc.
- If free WiFi is not available, only turn on roaming data to check your email and then turn it off again.
- Familiarise yourself with things you must do before you travel
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