Dealing with issues during candidature

We hope that the majority of issues that arise during your candidature can be resolved informally by discussing them with your supervisory team. Details about supervisory roles and responsibilities are available here.

If it is not possible to reach a solution with the supervisory team, the following University staff may be approached for advice.

For academic issues:

For administrative issues:

Candidates will also be requested to complete an annual on-line survey on training and support that allows candidates to provide confidential feedback on the quality of support they receive from their Elements.


An HDR Convenor is responsible for managing and supporting HDR and other research education and training within an element.

They are able to provide advice on element resources and facilities, research activities and networking opportunities, and key contacts related to your area. They can assist you and your supervisors with administrative procedures associated with your candidature requirements, such as milestones, and will oversee and report on candidate progress within their area. HDR Convenors are also able to provide support if issues arise between candidates and supervisors.

Role Statement: HDR Convenor

Under review status

Objectives of the Under Review Status

Assigning an Under Review Status

Under Review Status Procedure

Under Review Status Outcome


HDR Advocates will listen, provide information, offer options, seek explanations, make referrals, and provide informal advice regarding rights and responsibilities involving HDR candidature from a neutral perspective.

The Advocate roles do not replace any current University service, and may involve referring individuals to another university office where appropriate.

During the COVID-19 crisis, HDR Advocates are still available to candidates including for Teams meetings, and can be contacted via email or phone.

Griffith Sciences HDR advocates

Griffith Health HDR advocates

Griffith Business School HDR advocates

Arts, Education and Law HDR advocates


In the event that informal interventions are not feasible or are unsuccessful, the University has general review and appeal procedures to be used in most circumstances. For further information refer to the Student Review and Appeals Policy and Student Review and Appeals Procedures.

Review and Appeals

International English HELP

Griffith International offers consultations with an academic language specialist, workshops and lots of self-help resources you can work through in your own time.

Student services

At Griffith we offer students and staff a range of helpful services, from access for students with disabilities, counselling and chaplaincy, to budgeting and health services. These services are confidential, professional and are no cost to students, and reflect the diversity of our shared learning community.

International student advisors

Our team of International Student Advisors offer personal support, advice and information on issues that can affect your life in Australia and your studies at Griffith. If you have any problems or concerns and you are not sure who you should speak with, contact one of our friendly advisors and they'll be able to help you or direct you to the right person.

Ask Us

Find answers to commonly asked questions via this self-help service.

Digital Solutions

Support for Griffith's digital systems including computers, internet, phones, printing and more.

Candidate Representative Consultative Committee

The HDR Candidate Representative Consultative Committee provides the University with valuable feedback on the HDR experience here at Griffith.

Find your local HDR Candidate Representative.

Student associations

The Griffith University Postgraduate Students Association (GUPSA) represents postgraduate students enrolled at Logan, Mt Gravatt, Nathan, Queensland College of Art, and the Queensland Conservatorium.

The Gold Coast Association of Postgraduates (GCAP) aims to create a positive postgraduate student experience for Gold Coast students through the provision of academic services and support; opportunities for increased social engagement within the postgraduate community; and assistance in preparation for the transition from postgraduate study