Storage / Backup Options

Storing and backing up data

Find out how you are able to save your data and options for backing it up to keep it safe.

Storage

Who can request storage?

Server administrators, application administrators or application owners typically apply for this when:

Setting up a new server or application; or
Migrating a server or an application

What types of storage can be requested?

SAN Disk: This is storage that can be presented to servers that are located in corporate data centres and are fibre-connected to our Storage Area Network. As server virtualisation increases within our environment, this option will increasingly become more of a background function, with VMware being the abstract layer to request this.

NAS Disk: This is storage that can be presented to servers over the network using CIFS or NFS protocols.

Storage Tier Definitions

Tier-1: This is fast and, as a rule-of-thumb, suitable for production applications and I/O drive intensive development environments.

Tier-2: This is suitable for less I/O drive intensive development environments.

Tier-3: This is slower than tier-1 and tier-2 storage and suitable for less I/O drive intensive such as development environments and archival data.

Data protection options

Snapshot: used to take a point in time copy of the data to enable quick rollback or granular recovery options

Replication: Used for Disaster Recovery (DR) purpose or where there is a requirement to store data in multiple geo-graphic locations. If used for DR purposes, then the storage will form part of a published Disaster Recovery Process (DRP) document.

Storage request form

Server backups

Server backups provide a means of recovering lost or archived files.

Please note:

Only files existing on the server during the backup window are backed up.
Files that have been created and deleted on the same day will not be backed up.

Backup request form

Policy Level 1

Please contact backup team for:

Backup frequency	Data retention period
1 incremental backup cycle per day	retained for 4 weeks
1 full backup cycle per week	retained for 4 weeks
2 offsite backup cycles per month	retained for 12 months
2 offsite backup cycles per year	retained for 7 years

Policy Level 2

Recommended for general production systems:

Backup frequency	Data retention period
1 incremental backup cycle per day	retained for 4 weeks
1 full backup cycle per week	retained for 4 weeks
2 offsite backup cycles per month	retained for 12 months