Why choose a virtual server
Virtual servers allow for consistent connectivity, minimising outages due to hardware maintenance and in rare events of a hardware failure. Memory and CPU resources available to the server can be scaled to meet increased demand.
Virtual Server Request Forms
- New Virtual Server Request form: if you are unsure which configuration you need, please contact IT Service Centre and log a request for a Server Systems Services team member to contact you.
- Upgrade Virtual Server Request form: adding vCPUs, RAM or extra storage space to an existing virtual server.
OS patching schedule
Automatic and consultative.
Application support
Application support is not included. Server Systems Support will undertake best effort to assist you for items not covered in this support offering.
Network data
If external access is required to a server, an Internet Access Account needs to be created. Please fill in the form on the other account types page.
Contact
General enquiries and support
Server Systems Services provide support Monday to Friday 8am to 5pm.
On-call support is available through the IT Service Centre during the hours listed.
