Account management

Access University IT services

Find information and forms to help you get access to accounts and services you may need. Also learn more about managing your personal details and using Griffith Single Sign-On.

Accounts and services

Request IT accounts

Guest accounts

Griffith single sign-on system

One login to the Griffith intranet will access a range of Griffith applications without having to sign in again. Applications include Learning@Griffith, staff portal, myGriffith, student email, staff email, the library system.

Tips for logging in to a Griffith page:

via a bookmark: make sure your bookmark is up to date. Navigate to the page you are trying to access via the Griffith homepage and re-add the bookmark.
via a Google search: try navigating via the Griffith homepage instead—Google searches may be providing old links
if you receive a blank screen or an error, try clearing your cookies and cache. Refer to our support page for guidance.

directly access the staff portal using griffith.edu.au/intranet or myGriffith via my.griffith.edu.au. Otherwise, go to the homepage at griffith.edu.au and click on the staff portal or myGriffith link in the top right hand corner.

Account service timeframes

All Staff and

Your account services will be available within the timeframes specified in the table below.

Access Griffith IT services using your username—typically your S number—and your password.

When you log in to IT Services you will be accepting the University's Code of Practice. Please ensure that you have read the Information Technology Resources Code of Practice.

For staff with multiple relationships with the University—a student who is also a casual staff member, for example: should one role end, you will retain access to the IT account linked to the ongoing role.

The table below shows standard access to IT services for individual relationships:

Relationship	Created/Activated	Disabled/Deactivated
Student Research	Within 24 hours of accepting an offer to a program.	Overnight after graduation or withdrawal from the program.
Student	Within 24 hours of accepting an offer to a program. Additional access within individual systems (eg Learning@Griffith) activates at the beginning of each new semester or teaching period .	Overnight after graduation or withdrawal from the program.
Staff Academic	Within 24 hours of personal and job details being created in the HR system. With sufficient lead time, new staff receive access prior to commencing employment.	At the end of your last day of employment or end of the fixed term period. Access will continue for fixed term staff if a new appointment immediately follows the current one.
Staff Sessionals	As above	August 31 for sessional staff employed during semester 1. March 31 for sessional staff employed during semester 2.
Staff General	As above	At the end of your last day employment or end of the fixed term period. Access will continue if fixed term staff if a new appointment immediately follows the current one.
Staff Casual	As above	Three months after submission of the most recent timesheet.
Visitor	Within 24 hours of visitor information entering the system.	Overnight at the end date of the visiting period.
Alumni	Continued access to a University provided email and myGriffith.