The wired network service provides connectivity between computers in order to share resources and information.
About our service
The Network and collaboration team aims to provide a quality network service which includes:
- High speed network via 100M or 1G wired network connections
- Network outlet installations and port activation
- Network security control (e.g. IPS, Access Control Lists, webwasher, and proxy servers, etc.)
- Incident response
What can I expect?
|Access to the network will be available 99% of the time (excluding scheduled maintenance windows)||99%|
|Simple Network port activation (1-2 ports where cabling exists)||99% of tasks are completed within 5 days|
|Complex Network port activation (> 2 ports)||95% completed|
||Initial consultation within 5 days; completed installation time is dependent upon specific request details
Specialist support hours are from 9:00am to 5:00pm Monday to Friday (closed on public holidays)
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