Our connection services

The Network and Collaboration Services team provides support with:

  • high-speed network via 100M or 1G wired network connections
  • network outlet installations and port activation
  • network security control—including IPS, access control lists, WebWasher, proxy servers and more
  • incident response
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Network charges

See costs for network requests

List of costs

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About our service

The Network and Collaboration Services (NCS) team

Learn about us

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Request a job

Installation, support and ongoing maintenance

Request forms

Outlet installation

Network outlet request form

Status email

Subscribe for information on planned IT service outages, faults and restoration times.

On-call network support

Days Times
Monday to Friday 7am until 10pm
Weekends

Library hours

Our technical staff can be contacted outside normal working hours in the event of a major outage or critical network issue.

Please contact IT Service Centre for assistance or to log a critical request.

Alternatively, call Network and Collaboration Services on (07) 3735 4444

POLICIES AND STANDARDS

Network and telecommunications equipment room standards

Contact us

General enquiries

Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services, contact us by phone, email or chat.

IT support chat

IT support form

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions

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