Our connection services
The Network and Collaboration Services team provides support with:
- high-speed network via 100M or 1G wired network connections
- network outlet installations and port activation
- network security control—including IPS, a ccess control lists, WebWasher, proxy servers and more
- incident response
On-call network support
| Days | Times |
| Monday to Friday | 7am until 10pm |
| Weekends |
Our technical staff can be contacted outside normal working hours in the event of a major outage or critical network issue.
Please contact IT Service Centre for assistance or to log a critical request.
Alternatively, call Network and Collaboration Services on (07) 3735 4444
Policies and standards
Network and telecommunications equipment room standards
Network status email
Subscribe for information on planned IT service outages, faults and restoration times.
Contact us
General enquiries
Access the Service Catalogue to see the full list of available services.
Or you can ask our friendly staff about IT products and services, contact us by phone, email or chat.
