Self help for Google Apps
Only Griffith active students and current staff have access to Google Apps for Education. This includes Drive ( Docs, Sheets, Slides, Forms and Drawings), Sites and Groups.
We recommend using Microsoft apps for all new documents, however access to existing Google Drive documents and apps (excluding email, calendar, contacts and hangouts) will continue until further notice.
Support will continue via self-help resources.
Please note: Griffith alumni do not have access to Google Drive. Please refer to Email for Alumni for more information about your Griffith alumni email account.
ABOUT GOOGLE DRIVE
Google Drive allows you to easily store your photos, documents, slides, drawings, sheets or videos. Your files in Drive can be reached from any mobile device or computer. So wherever you go, your files go. You can quickly invite others to view, download and collaborate.
With My Drive, all files and folders are owned by the person who creates them. So if this person leaves the University and their account is cancelled, their files and folders are no longer available.
Google Docs, Sheets and Slides
Google Docs, Sheets and Slides are productivity apps that let you create different kinds of online documents, work on them in real time with other people, and store them in your Google Drive online.
DOWNLOAD DATA FROM YOUR GRIFFITH GOOGLE ACCOUNT
(Student accounts only)
You can create an archive of your Griffith Google account. This allows you to download your data from the Google products you use, such as email, calendar, bookmarks and drive. In a few easy steps, create an archive to keep for your records or use the data in another service.
Depending on the amount of data, creating an archive usually completes within several hours. However, for larger amounts of data this may take up to 24 hours.
Please note: Griffith University does not support Google Take Out. For additional assistance see Google Account Help: Download your data.
Saving your Google data
|Application||Instructions to save data|
|All Google data|
|Google Calendar||Step 1 - Export Google Calendar|
|Google Contacts||Step 1 - Export Google Contacts|
|Google Mail||Google Mail is migrated to O365 Outlook mail - no action required|
|Forwards set up for Google Mail||Forwards for Google Mail are migrated to O365 Outlook mail - no action required|
Google Drive on your PC or Mac
Goggle Drive files can be synchronised to your computer by downloading and configuring a Google desktop client.
Offline document access
Get offline access to native Google Doc files through the Google Chrome browser.
If your department needs to create a YouTube channel, Griffith recommends that you create a YouTube Brand Account. It allows you to use certain Google services like Google+ and YouTube to create an online presence.
Please note that a YouTube Brand Account is required to avoid loss of access to content when a staff member leaves.
YouTube is not a service supported by Griffith's Office of Digital Solutions. If assistance is required, then basic troubleshooting steps and links to self help resources will be provided.
GET STARTED WITH GOOGLE SITES
Google Sites are an easy way to make information accessible to others online they allow you to display a variety of information in one place - including videos, slideshows, presentations, attachments, and test and share it for viewing or editing with a others.
Google provide step by step instructions on how to get started with Google Sites, including:
- How to use Google Sites
- Create, name or copy a site
- Change how a site looks
- Delete or restore your site
- Edit, share and publish
Other Google tools
Google Forms allow you to quickly create a survey, event registrations or collect information via a simple online form. Responses can be viewed from within the form, or in a spreadsheet for further analysis.
Offline access to native Google Doc files are only available via the Google Chrome browser.