Student Success staff are committed to enhancing and improving University performance around student orientation, transition, retention and graduate outcomes.
The unit focuses on personalised and proactive engagement with students, utilising CRM and social and digital communication media in the key domains of activity identified above.
The Unit incorporates a number of service groups identified as having a key impact on the student experience, and is positioned to better leverage resources to achieve these targeted objectives.
Careers and Employment
The Careers and Employment Service has a mandate to support students’ individual career and employment self-management, develop relationships with the employer community to facilitate employment for students and graduates, and identify emerging employment opportunities, monitor employment outcomes at Griffith and across the sector and provide strategic advice to the University on enhancing graduate employability.
Career Development Learning
- Future development of online CDL modules
- Career Focus
- Some inschool seminars - incl. assessable CDL task
- Web and other resources (eg. career options guides, online seminars etc)
- Career appointments (short consults, long counselling)
- Job Search & Career development Seminars (in-school & central)
- Kick Start Your Career (from first year) lecture time presentations
- Career Leaders (students who promote the service to peers)
- Communications - emails, newsletters, social media
- Events (eg. careers fairs, Open Day, etc)
- Promotion, recruitment services, vacancies
- Careers Fairs & related events
- Sourcing employer contacts on request from Schools
Customer Relationship Management
Customer Relationship Management (CRM) is the practice of combining business strategy with specialised technology to facilitate the holistic management of relationships between organisations and their clients.
The CRM team assist business units with the development and enhancement of Customer Relationship Management (CRM) strategies and the development and deployment of functionality that supports their business.
The team provide functional support to Academic Administration for existing deployments and provide advice to the broader University community with regard to CRM development, implementation and support.
The CRM team aims to identify opportunities for the enhancement of systems and processes that facilitate effective Customer Relationship Management.
Griffith Honours College
The Griffith Honours College is an extra-curricular program that provides students with experiences and skills that complement their undergraduate degree. Many of these experiences will be exclusive to Griffith Honours College students and will give the students the skills in high demand by employers:
- Communication and Teamwork
- Global Perspective
- Research and Industry Skills
The Griffith Honours College is unique to Griffith University and accepted its first intake in 2008. Whilst many of the students will go on to do further study, they do not need to be in an undergraduate honours degree to be part of the Griffith Honours College. Members study across all five Griffith University campuses and across all undergraduate degrees.
The Scholarships Office
The Scholarships Office within the Student Success Unit manages scholarships for domestic undergraduate and postgraduate students. The Office also has oversight for University Prizes and Awards.
Each year, the Office administers in excess of 500 different scholarships, prizes and awards.
- establishment and administration of the University’s centrally, group and sponsor funded academic, equity and sports scholarships;
- advertising external scholarships and managing relationships with these partners;
- statistical and compliance reporting to internal and external parties, including government agencies;
- establishment and administration of the University’s centrally, group and sponsor funded prizes and awards, including two annual award ceremonies;
- administration of Griffith Award for Academic Excellence; and
- liaison with sponsors.
Student Transition and Leadership
The Student Transition and Leadership Team contribute toward the provision of an engaging and supportive environment through various student leadership and unique enrichment initiatives such as the Leadership, Enrichment and Development program, Professional Development and Community Enrichment Sponsorship Fund and management of The Learning Space at Westfield, Garden City.
Through its various activities Mentoring@Griffith supports attainment of the goal to offer all Griffith students with a peer mentor with a view to improving retention through peer support. Student mentoring plays a significant role in the University’s retention and engagement strategy and continues to be a strong focus for the STL team.
STL staff also work with staff from a variety of areas of the University to assist with coordination and implementation of retention and engagement strategies.
Multiple websites and social media sites have been developed and redesigned with a view to providing students with information required at various points throughout their student life. Information on these is provided at the resources tab of this site.
The STL team are committed to engaging students in paid work as a meaningful retention strategy whilst also providing students with valuable workplace skills.
Higher Education Participation Program (HEPP)
The Higher Education Participation Program provides funding to universities to undertake activities and implement strategies that improve access to undergraduate courses for people from disadvantaged backgrounds and improve their retention and completion rates.
For more information please visit the Higher Education Participation Program website.
Griffith has received substantial funding since 2010 (PDF, 26kb).
In 2017, Griffith has received $5,343,470 and will undertake a range of projects and programs (PDF, 25kb).