This is provided after client hand-over, under the following conditions
- Database/applications maintenance will include monitoring of the database, additions to user administration group and any required bug fixes. The database/applications maintenance will continue for the life of the product. Re-development due to technological changes is not covered under this clause.
- Course and organisation site maintenance is provided for 18 months after handover of the sites. This work covers broken links, additional training for academic staff, fixes for any CSS or HTML problems.
Content contained within course outlines is not maintained separately in Learning@Griffith course sites. Course outlines are automatically linked from Learning@Griffith courses.
This service does not include re-development or development of new content. Requests for maintenance or support should be made through IT helpdesk.