Travelling on University approved business
The University insures University Staff and students whilst engaged in a journey within Australia and overseas on approved University business. Please refer to the attached Information Sheets which outlines the various levels of cover applying under the following categories:
- Staff (PDF 170k)
- Students including PhD candidates, short term internships and affiliate programs (DOC 85k)
- Students travelling overseas on exchange programs (DOC 86k)
Staff travelling on approved university business and the travel costs are being paid by an external organisation will need to send a copy of their travel itinerary including confirmation from their supervisor/manager or Head of School/Element to the Insurance & Risk Management Office at email@example.com so that the cover can be arranged.
Conditions apply with regard to private travel. Please refer to the important information provided regarding what is or is not covered including limitations of additional private travel.
- Examples where private travel may or may not be insured by the university (currently under review)
Personal insurance cover is strongly recommended for any non-University business. This expense cannot be charged to or reimbursed from a University account.
Comprehensive private travel insurance is available for staff, students and family members.
In the current climate, international travel on University business may be restricted. The University is concerned for the health and well-being of staff and students. All staff and students planning overseas travel must check if any Department of Foreign Affairs and Trade warnings apply to the intended destination(s)
The advice contained in the warnings must be followed.Travel for staff and students will not be approved to areas under current Department of Foreign Affairs and Trade warnings "Do not travel" or "Reconsider your need to travel" or if insurance cover is not available.
In exceptional circumstances staff and students may make a case for approval through their Head of Element as follows:
- Academic staff & students, Deputy Vice Chancellor (Academic) may approve on recommendation of Group Pro Vice Chancellor
- General staff, Pro Vice Chancellor (Administration) may approve on recommendation of either relevant Group Pro Vice Chancellor or Office Director
For enquiries regarding travel insurance cover, please contact the Insurance and Risk Management Office at firstname.lastname@example.org or Ph. 07 373 57971.
There is no cover under our existing policies for travel to certain countries. The insurer will not pay benefits with respect to any loss, damage, liability, Event, Bodily Injury or Sickness which results from War, Civil War, invasion, act of foreign enemy, rebellion, revolution, insurrection or military or usurped power in Australia or a Covered Person?s Country of Residence, or any of the following countries: Afghanistan, Chad, Chechnya, Cote d?Ivoire (Ivory Coast), Democratic Republic of Congo, Iraq, Israel, Somalia or Sudan.
Employee travel assistance program for staff and students
Griffith University subscribes to the services from International SOS, the world's leading provider of medical assistance, international health care and security services. International SOS provides information about destinations before staff or students travel overseas, including medical and security risks and how to stay safe and well when overseas. For specific information on your destination - including Emergency contact numbers, phone information, voltage and plugs, financial, cultural tips, embassies and visas, country facts:
For staff and students travelling overseas, please ensure that you print a copy of the International SOS member card before travel. Please keep this card handy at all times as you travel and work. This card contains the Griffith University membership number and phone numbers to access International SOS 24 hours a day, 7 days a week if you require medical or security advice or assistance.
The ISOS program does not replace the existing insurance policy, it enhances the travel assistance program, as well as the country and city, information of destinations that our staff and students travel to.
Gallagher Broking Services handle all travel claims on behalf of the insurer and the university. Staff and students should lodge the claim and any supporting documentation directly with Gallagher Broking Services preferably by sending a completed claim form via email to claims_Griffithuniversity@ajg.com or alternatively via fax or registered mail to the address below:
Gallagher Broking Services
Level 12, 201 Miller street, North Sydney, NSW 2060
PO Box 6007, North Sydney, NSW 2060
Fax: +61 2 9242 2079
Gallagher reviews the claim and undertakes the process of managing the claim to finalisation. If further information is required Gallagher will approach the staff member/student directly to obtain it. Resolution of the claim will take place directly between Gallagher and the claiman. Gallagher will immediately report the lodging of any claim to the university via email before payment of any claim and will seek approval to proceed with the payment of the claim.
- Staff and students including PhD candidates, short term internships and
affiliate program claim form (PDF 97k)
- Students travelling overseas on exchange programs claim form (PDF 91k)