Supporting sound records management practices across the University

Information Management provides advice and resources to help the University develop and preserve teaching, learning and research of national and international significance.

Our services include:

  • advice, tools and techniques for record-keeping best practices
  • conduct searches and retrievals for information
  • supply an effective and efficient records management system
  • disposal programs for inactive records
  • preserve and protect archival and vital records

The Lifecycle of Records

It is important that staff are creating and capturing sufficient information to provide evidence of their actions and decisions at the University.

Capturing records into the University's designated systems usually meets the obligations of the Public Records Act. Griffith engages in a hybrid model, with some records transferred to our records management system, and others managed in-place.

The Information Management Sharepoint site (staff only) provides guides on many records management activities, including information on how to manage student, staff and other corporate records.

Information Management Guides (Staff Only)

Requests from internal parties

Staff requests to access records held in our records management system can be lodged with Information Management.

Request to access University records

Identifying records of ongoing business value will:

  • assist efficient and effective administration
  • enable decision making and policy development based on current information
  • allow organisations to be accountable—for management of resources, as well as legal and financial scrutiny

Information Management staff can appraise collections of records and coordinate the disposal or ongoing storage of records. They manage the onsite storage of both active and inactive records, as well as offsite storage with third-party providers. Records should not be sent to third-party providers without the involvement of Information Management.

Contracts and agreements

Eligible contracts and agreements are lodged in the Contract Register. This will ensure that the executed agreement and accompanying supporting documents are registered into the records management system.

Support Request for ConvergePoint

Griffith Archive

Griffith Archive

Information Management uses two main retention and disposal authorities (documents issued under the Public Records Act by Queensland State Archives) which outline the minimum retention period for certain documents.

How do I handle records which might be due for destruction?

Refer to the  Retention & Disposal Guide. A handy App (RAD App) is available for all Griffith staff to search. This will provide guidance on how to manage certain records, where they should be kept and provides a digital workflow for authorised disposal. Records cannot be destroyed at the University without seeking authorisation, unless they have been pre-approved using a Standing Disposal Authorisation.

Retention & Disposal Guide

Contact us

General enquiries

Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services. Contact us by phone, email or chat.

IT support chat

IT support form

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Frequently asked questions