You will need Java enabled in your browser to access many parts of Learning@Griffith. You can visit the Do I have Java? link to verify your Java version, and update it if necessary. If you have difficulties installing or enabling Java refer to the Troubleshooting Java
information. For the Voice Tools, particularly Voice Podcast and Voice Board, you may have to check your security settings for Java:
On a Windows computer: Go to Start > All Programs > Java > Configure Java; Select the security tab and change it to medium.
On a Mac: Open "System Preferences" > click on "Java". This will open the "Java Control Panel". Select the "Security" entry at the top of the "Java Control Panel" window > adjust the "security level" slider to medium and click "Apply".
This setting will still present you with a security warning before downloading files. Voice Podcast and Voice Board may require the medium setting to work. You can move the security setting back to high again when finished.
Clearing your cache
Sometimes, problems with any webpage (including Learning@Griffith) can be solved by clearing your browser cache. (Note that you should not do this if you are in the middle of completing a Test, or have any unsaved / unsubmitted text on screen. We have special instructions available for preparing for an online Test.)
If you are requested to try clearing your browser cache, refer to the instructions for clearing the cache in Firefox or clearing the cache in Chrome (depending on which browser you are using). If you are using a different browser, you can look in your browser's Help menu or search on the Internet for information on managing that browser's settings.