Some Griffith applications or resources have additional security requirements so they can only be accessed by computers on the University network. If you're off campus, using cellular data or connecting via Griffith Wi-Fi, you can securely access these resources through a VPN (virtual private network). Once connected to VPN your computer will look as if it is using the Griffith network while on campus and allows access to secure applications or resources.

VPN is available to staff and students and can host up to 5000 concurrent connections.

Please read: VPN and Microsoft Teams

When using Microsoft teams remotely, you do not need VPN.

However if you connect to VPN to access other services, you must use the web version of Microsoft Teams.  If you use the Microsoft Teams Desktop app you will experience connectivity issues for calls.  Find out more about Microsoft Teams Online.

Do I have to use VPN to access my work from home?

Login with your sNumber as usual

Most Griffith high use applications such as email, learning@griffith,  library catalogue and standard software like Microsoft Teams can be accessed from home using your normal sNumber login.

  • Email (Outlook)
  • Office 365 suite (SharePoint, Microsoft Teams, OneDrive, OneNote, Forms, Word, Excel, PowerPoint etc)
  • Learning@Griffith
  • MyGriffith Student Portal
  • Staff Portal
  • Jabber (to answer your desk extension from your computer or mobile device)
  • Library Proxy / Library Catalogue
  • Griffith Service Manager (GSM / Cherwell)

Accessing secure data? Use VPN

You need to use VPN to access the following secure applications when off-campus:

Select your device to download new VPN software

Windows Computers: Staff only

Windows Computers: Student and Staff Personal Computers

Mac: VPN via FortiClient app

Mac: VPN via in-built client



Need help with VPN?

See our frequently asked questions and troubleshooting tips

Old Cisco VPN

If you already have an installed and working version of the Cisco AnyConnect Secure Mobility Client installed on your computer (ie. you are from another institution where Cisco AnyConnect Secure Mobility Client is also in use) and would like to connect to Griffith University's network via VPN you can point the software to the server address of vpn.griffith.edu.au click Connect, choose a Group and login.

The old Cisco VPN is still available, however we strongly recommend connecting to the new VPN using the above guides.

Connect to old Cisco VPN

Please be aware that VPN software is not compatible with the Windows RT operating system (Microsoft Surface tablet) and Google Chromebooks. Should you need more information please use Contact Us link on the left to get in touch with us.


Split tunnel means that some of your internet traffic will travel through the Griffith Secure VPN connection and some traffic travels over your normal, unencrypted internet connection.

Majority of staff do not need split tunnel capability. It is only available on request and all requests are subject to approval by Griffith Cyber Security.

Request VPN split tunnel access

Contact us

General enquiries

Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services, contact us by phone, email or chat.

IT Support Chat

IT Support Webform

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions

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