IT Service Centre form

Password resets can only be done over the phone or in person at a Library or Student Administration desk.

Please complete as much information as possible.

Your Details Staff/Student number (e.g. s0123456 or enter the word support if you do not have or cannot remember your staff/student ID) (required) Contact number (required) Email address (required)

Enquiry

Please select the most relevant option (required)

Account access
Hardware
Learning@Griffith
Lecture capture
Off-campus access
Printing
Software
Other

INS reference number for Griffith assets Please provide building and room location

Course code/Course name (e.g. 1304MGT_3185_GC) (required) If this is an assessment issue please tell us which Assessment item this is for, for example: Assessment 2 - Case Study

Course code/Course name (e.g. 1340MGT_3185_GC) (required)

Application name (e.g. Microsoft Word, Outlook, Adobe Acrobat) Please provide building and room location

INS reference number for printer

Browser type (e.g. IE, Chrome, Firefox, Safari) Operating system (e.g. Windows 7, Apple - Mojave 10.14)

Please provide a short description of your issue (e.g. email not working) (required). How may we help you? Please describe in detail the issue you are experiencing (required).

Attachments

Please attach any screenshots or relevant documents to complete this enquiry

Privacy Details

Your privacy is important to us. Information you supply will be handled strictly in accordance with our Privacy Plan.

I have read and accept the conditions outlined in the Privacy Plan (required).